Refunds, Rescheduling & Cancellations
If you are not satisfied with your service, please communicate it to me within 3 days and I will be happy to offer an adjustment service. All adjustments and refunds are up to my discretion.
Please reschedule or cancel at least 48 hours before your appointment.
Please notify me 48 hours in advance to request a change that alters service duration. If services are changed less than 48 hours in advance resulting in a reduction of appointment timing, you will be charged for the services originally booked.
All appointments are subject to cancellation and rescheduling fees. If you cancel or reschedule your appointment 24-48 hours before your appointment, you will be charged 50% of the scheduled price. “No-shows” and appointments canceled or rescheduled with less than 24 hours notice will be charged 100% of the scheduled price. Your card on file will be charged or you will be invoiced a bill to be paid upon receipt.
If you are running late I may alter your service based on the remaining time or cancel completely which may result in a “no-show” fee.
I reserve the right to refuse future service to clients who repeatedly cancel or “no-show.” There will be no exceptions to these policies.